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Result oriented, offering 6 years experience in Consumer Durable Industries managing Quality Assurance and Operations Management, presently associated with SM Creative Electronics Ltd. as Asst. Manager Quality Assurance. 

CERTIFICATIONS

- Green Belt Six Sigma 
- LEAD Auditor QMS 9001-2008
- LEAN Management Techniques

SKILL AREAS
	
- Quality Assurance
- Quality System
- New Product Development 
- Supplier Quality
- Operations
- Vendor Development
- QMS,EMS & AS9100
- Imparting Training
- Six sigma techniques
- Customer support
- Testing/Inspection
 
WORK EXPERIENCE

ABC Ltd. as Asst. Manager- Quality Assurance    
                      
Responsibilities :
- Handling a team of six employees in quality assurance department and supervised their work. 
- Responsible for generating new strategies and plans for improving quality of the product.
- Improve Key Performance Indicator including Incoming inspection, In-process inspection and Final product through various improvement initiatives and living Quality Management System.
- Conducting periodical Quality Audits at Vendor’s place & implementing SPC techniques.
- Minimizing the Inward Quality inspection by implementing the Self Certification process for selected Vendors. 
- Evaluation of New developed Samples & Approvals.
- Handled customer queries to meet their expectations. 
- Analysis of customer complaints. Implementation of corrective actions and monitoring effectiveness.
- Improve customer satisfaction with respect to product quality.
- Reduction of Internal rejection through QC Tools (also with advanced quality tools).
- Analyze and solve problems using PDCA, G-8D, DMAIC methodologies.
- Work with Production personnel in an advisory role to assist them with quality issues within their department.
- Preparation of ISO Documentation procedures, manuals, standards and specifications.
- Internal Management Representative for QMS & AS9100.
- Handling of internal and external calibrations of instruments and equipments.

XYZ Ltd. 

Manager QA, Process & Development                                        
From: March’20XX  to March’20XX

Quality Assurance:

- Improve companywide Quality including Incoming inspection, In-process inspection and Final product through various improvement initiatives and living Quality Management System. 
- Conducting periodical Quality Audits at Vendor’s place & implementing SPC techniques.
- Analysis of customer complaints through CAPA & 8D approach. Implementation of corrective actions and monitoring effectiveness.
- Reduction of Internal rejection through QC Tools. 
- FOR & CPPM improved by using Quality Tools & special Techniques.
- Identifying deviations, areas of non-conformance & undertaking relevant modifications.
- Executing cost saving techniques/measures & modifications to achieve substantial reduction in O&M expenditures/gross margin targets
- Training to executives on: MSA, Advance quality tools, Problem solving techniques, QMS & EMS awareness training, product training area wise, Lean manufacturing, 5S, reporting techniques, Vendor rating.
- Analyze and solve problems using PDCA, G-8D, DMAIC methodologies and continually improve.
- Establish production processes capable of meeting Process Capability (Cp) and Process Capability Indices (Cpk) targets set by the 6-Sigma Performance
- Preparation of ISO Documentation procedures, manuals, standards and specifications.
- Internal Management Representative for QMS & EMS.

Achievements
- Improved incoming lot acceptance from 70% to 92%
- Self certification of some critical suppliers by regular supplier QMS audits and follow-ups.
- Formation 4 Quality Pillars in Plant (DQ,IQ,SQ,CQ).
- Setup a Chemical Lab for chemical Tests.

Professional Affiliation

- Heading TSC (Technical Service Cell): responsible for design change, modification of Products & updation of BOM drawing / specifications
- Member of LEAN Journey
- Member of new supplier selection & approval team

Achievements
- Reduce incoming rejection of critical components from 1.5% to 0.5%
- Reduce warehouse quality rejection from 5% to 1%
- Self certification of some critical suppliers by regular supplier QMS audit
- Formation of Quality circle in  the plant

EDUCATION

- B.Tech (Electronics & Communications), - 20XX

PERSONAL INFORMATION
- Date Of Birth: 
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