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Techniques of Gathering information - a. Shadowing b. Interviewing c. Focus Groups d. Surveys e. User instruction f. Prototyping........
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Interview: 1. One on one discussion 2. Time consuming 3. Only the team representative can brain storm the user and make them speak.........
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Sources of information for a project - Existing system, Users, Project owners, Questionnaires, Casual coffee counter chats, Artifacts, Existing system manuals and help manuals........
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