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How do you rate your English skills?Again, before you apply for a job to a call center you should be aware that most of the call centers cater to English speaking customers and this needs you to speak clear English without any grammatical mistakes. How do you rate your patience and people friendliness?When you are applying for a job at a call center you should know that there will be moments when unsatisfied customers will get angry on you. The key here is to focus on what is the purpose of the call, maintain your calmness and be polite.
As an answer to this question, you can say that you would rate your level of patience and people friendliness above average. You can back it up with an example from your personal or professional life.Can you work in shifts?Say “Yes” if you have made up your mind to work for a call center. Call centers would usually work 24 X 7 which needs some executives to be always present in the center. This means that you would need to work in shifts.
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