Chat bots to make Axis mobile banking more conversational!

Q.  Axis Bank is India’s ______ largest private bank.
- Published on 17 Nov 16

a. Second
b. Third
c. Fourth
d. Fifth

ANSWER: Third
 
Chat bots to make Axis mobile banking more conversational!Axis Bank, India’s third largest private bank, is set to launch intelligent banking chat bots to make mobile banking services more conversational
  • The bank tied up with Active Intelligence Pte or Active. ai , a Singapore based Fintech platform to launch the bots which will enable customers to chat through its mobile banking app and messaging platform such as Facebook messenger
  • New digital technologies will make it easier for customers to engage with clients
  • Conversation will be held in the sphere of banking in a personal and contextual manner in digital space
  • This marks a new era of personalised banking
  • In the future, customers will walk into micro branches with voice enabled IoT devices to engage with banks for services
  • Chat bots will also reduce cost of operations for the bank

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