Minister of Railways Shri Suresh Prabhakar Prabhu launched the following Initiatives:-
1. RAIL CLOUD PROJECT.
2. NIVARAN-Grievance Portal (First IT Application on Rail Cloud).
3. Cashless treatment Scheme in Emergency (CTSE) Scheme and Handing over of 1st CTSE Card.
Salient Features of the Initiatives LaunchedRailCloudIndian Railway has started a strategic IT initiative, christened IR-OneICT, for enterprise wide digital single platform with an aim to improve customer satisfaction, improve revenue and effective, efficient and safe operations.
To achieve the goal of single digital platform for IR a few foundational projects need to be implemented first, establishment of RailCloud is one such project.
Cloud Computing is the emerging technology for faster and on demand commensurate deployment of Server resources which result in reduced cost.
Accordingly, RailCloud Phase-I has been sanctioned at the cost of Rs. 53.55 Cr under PH-17, DF(3) in FY 17-18. Potential benefits to Railways after implementation of RailCloud are:
- Faster and on-demand deployment of application- RailCloud will pave the way for swifter deployment of application (within 24 hrs as compared to conventional time running into weeks and months).
At the same time the cloud hardware and environment will be available for rigorous testing of the new applications. - Optimum use of Servers and storage- The technology enables maximising the usage of the available server and storage resulting in accommodation of bigger data and more applications within same server space.
- Utilization of existing infrastructure as part of Cloud- The existing resources available with railway will be subsumed in RailCloud thereby ensuring that expenditure is minimized in acquiring new resources.
- Rapid scalability and elasticity- Server and storage space will scale up and down as per the demand. This makes the system suitable to meet the higher demand at peak hours with less expenditure.
- IT Security enhancement and Standardization: The cloud shall be equipped with security features as per the latest GOI guidelines, the security features can be updated in one go for all the applications hosted on the cloud.
This will be resulting in enhanced security and stability with less expenditure and effort. - Cost reduction: The server and storage infrastructure will be deployed as per the requirement, resulting in substantial savings to railway as expenditure will be incurred as and when required.
This will be instead of upfront shelling out money on procurement of expensive servers. - Better User Experience: In Cloud, the server resources are constantly scaled up or down as per the no. of users logged on to the system. This ensures a better user experience to the customer.
The Managed Network and Virtual Desktop Interface (VDI) services are also being planned, in near future, for providing faster and more efficient work environment to each rail worker.
NIVARAN-Grievance Portal’First IT application on RailCloud‘NIVARAN-Grievance Portal’ is the first IT application to be launched on the RailCloud.
It is the platform for resolution of service related grievances of serving and former railway employees.
The existing application was hosted on a conventional server; it has been made cloud-ready and being migrated as the first cloud application of Indian Railways.
It will save significant revenue and at the same time user experience will also improve.
Cashless treatment Scheme in Emergency (CTSE)
Railway provides Comprehensive Health Care Facilities to its beneficiaries through in-house health Institutions, supplementing with referrals to recognized hospitals whenever necessary.
The beneficiaries include retired employees and their dependent family members.
Large no. of retired beneficiaries lives in the newly developed suburbs of various cities. These parts of the city are often far away from the established Railway Health Institutions.
In this scenario the RELHS beneficiaries coming to Railway Health Institutions in routine is acceptable, however in emergency situations, precious time (Golden Hour) is lost in travel.
To provide immediate care to its retired employees in ‘Golden Hour’ Railway Board has decided to roll out a “Cashless treatment Scheme in Emergency’ (CTSE), in empanelled hospitals, for retired employees and their dependent family members.
CTSE Scheme: Know More- Rather than creating a separate time and resource consuming vertical the scheme has used the existing resources by bringing on board the UIDAI and ARPAN database. Railway has not incurred any capital expenditure on the scheme,
- M/s UTIITSL has developed the software in consultation with Railway and shall be paid on per bill processed basis.
- The online processing will ensure swifter disposal of bills in a transparent manner.
- At present the scheme has been rolled out in four metro cities of Delhi, Mumbai, Kolkata and Chennai, based on the experience of this pilot the scheme may be extended to the whole of country.
