ANSWER: Department of Administrative Reforms and Grievances
Explanation:
Ministry of Development of North Eastern Region (DoNER), MoS PMO, Personnel, Public Grievances & Pensions, Atomic Energy and Space released the Department of Administrative Reforms and Grievances (DARPG)’s Grievance Study Analysis of 20 Ministries.
Under the PM’s awards, young officers are now vying for excellence in implementation of priority programmes.
A number of grievances lodged has increased 5 fold in the last three years, from 2 lakh grievances in 2014 to 11 lakh grievances now.
Currently 28 ministries/departments are on e-office and steps are being undertaken to bring all ministries/departments on e-office by this year end.
The department is also developing Development Goal Manual and Good Governance Index.
For the PM awards to be presented on Civil Services Day 2018, the following four priority programmes have been identified:
- Pradhan Mantri Fasal Bima Yojana
- Digital payment (digital payment under digitization)
- Pradhan Mantri Awas Yojana (Urban and Rural)
- Deen Dayal Upadhyaya Grameen Kaushalya Yojana
The officers will be rewarded under the ‘Anubhav’ initiative.
There is also setting up of Pensioners Adalat to quickly resolve the issues of pensioners.
The “Grievance Analysis & Systemic Reforms” Study was conducted for 20 ministries in the year 2015.
