Project Manager Resume - Sample
Virendra XXXXXX
Mobile No : 8xxxxxxxxx
Email Id : virenxxxxxx@gmail.com
Summary
- As a project manager with 8+ years of work experience, managed various projects in a hybrid-agile environment to successful completion.
- Projects have varied significantly in size, duration and complexity, covering Microsoft .Net based applications, ERP & CRM solutions, scorecards / metrics reporting, call centre operations / processes.
Key Areas of Expertise
- PMO operations
- Functional and people aspects of project management
- Strategic business initiatives management
- Business process improvement/engineering
- General management skills / techniques including people, communications, risk & change management, with a strong focus on innovation and operational excellence.
- Varied requirement gathering and analytical skills
- Problem solving skills / support / root cause analysis
- Understanding new engagements and creating presentations & proof of concepts
Technical Skills
Operating Systems : Windows 2003, 2000, XP, 98
RDBMS : SQL Server 2008 SQL Server 2005& 2000
.NET Framework : VS.Net 2010, VS.NET 2008, VS.NET 2005 and 2003, WCF, Silverlight
GUI : ASP.Net, VB.NET, Oracle D2K, VB, Crystal Reports
Languages : Oracle PL/SQL, C#
Web Server : IIS, PWS
UML Tools : Microsoft Visio
Project Methodologies : Waterfall, Rapid Prototyping Agile, Scrum, Extreme Programming (XP), KanBan
Project Management Tools : MS-Enterprise Project, ASANA, You Track, Base Camp, Redmine
Web Architecture : Net, HTML, DHTML, Front Page
Quality Processes Awareness
ISO Standards, 5S, Six Sigma, Lean
Summary of Work ExperienceCompany : XXXXXX
Role : Project Manager
Company : XXXXXX
Role : Assistant Manager
Company : XXXXXX
Role : Tech Lead
Company : XXXXXX
Role : Associate
Projects
Clients : XXXXXXXX
Designation : Project Manager
Technology : Microsoft .Net win forms, XML, SQL server
Description- I work with an elite team of developers who focus on creating tools that integrate into existing market research technologies.
- Such integration allows increase in efficiencies & revenue via automation, advanced scripting & new product offerings including products as services.
- We focus on understanding & studying the environment / problem, gathering requirements, developing solutions in Microsoft .Net framework & finally deploying them. The role is synonymous to that of a Project Manager / Dev manager
Responsibility- Initiating, monitoring & controlling of automation, integration & normalization projects.
- Creating project management plans, schedules, cost estimates & WBS.
- Risk assessment, resource allocation & scope management.
- RCA using fishbone diagram & other techniques for dealing with critical issues.
- Metric definition, reporting & analysis to internal & external stakeholders.
- Enhancement of Enterprise resource management systems (ERP)
- Customer relationship management systems (CRM)
- Gathering functional requirements & translating into technical specifications
- Demand-Supply analysis, capacity planning, Revenue analysis, etc. MIS
- Standardization, normalization & consolidation of processes & systems
- People & performance management
Clients : XXXXXXXX
Designation: Asst. Manager
Technology: Microsoft SharePoint, Microsoft Outlook, Microsoft Access
Responsibility- Microsoft SharePoint portal setup, research and troubleshooting
- Assisting with resolving critical business impact issues due to portal downtime
- People management
- Client reviews & escalation handling
- Outlier & Appraisal Management
- Capacity planning, interviewing & recruitment
- Staffing, forecasting & Scheduling
- Managing KPI linked extranet portals
- ISO, GBP Compliance
- Process improvement via Kaizen, Six Sigma, 5s, etc projects
Clients : XXXXXXXX
Designation: Tech Lead
Technologies: IIS, Windows 2000 Server, PHPBB, HTML
Responsibility- Participated in market study to identify core features of the product offering
- Worked with the farg-shack.com dev team to develop the website & winforms launcher
- Worked on enhancements & maintenance of existing features
- Organized multi-day public events for promotion of the company
Clients : XXXXXXXX
Designation: Associate
Responsibility- Interacting with U.S. customers to provide technical support for product installation, in-depth troubleshooting or any other technical assistance related to inkjet / multi-function printers.
Educational Qualifications
- PGDBA form XXXXX Distance Learning
- BMS form University of XXXXX
- HSC form XXXXX State Board
- SSC form XXXXX Board
Achievements
- Lead several process improvement projects at Ugam Solutions
- Created a case documentation tool for the team at Wipro
- Received 7 certificates for “Pragati” (recognition for activities performed for the benefit of the company)
- Achieved recognition for Highest Customer SAT for 2 Quarters in Wipro
- Received Highest Retention Award in 2006 while working at Wipro
- Received ‘Best Individual Performer Award’ while working with Frag-Shack
Certifications
- Completed ‘Brainbench’ certification programs for Access 2000, Access 2002 & Windows XP with an average score of 4.2 / 5.0
Personal Details
Date of Birth:Permanent Address:Languages known: