The more common benefit associated with the service level agreement are

Options
- Establish two-way accountability
- Make complaining easy
- Provide the basis for the budget
- All of the above

CORRECT ANSWER : All of the above

Discussion Board
Software Testing

Answer: All of the above.
Solution: Service level Agreement: Service level agreement is a contractual agreement between two or more parties where services are clearly define. Common benefits are reducing storage costs, clear explanation on both sides, Provide the basis for the budget, resolve issues by documenting, Easily complaining about the service or documentation.
Therefore, all of the above is the correct answer.


Rohit Srivastava 07-28-2014 06:18 AM

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