Retail Store Manager Resume - Sample 1JAYA E-mail: sxxxxxxxpeed@gmail.com Mobile: +91-99xxxxxxx Career Objective To work in an organization that provides an opportunity to gain acquaintance and experience. Wish to optimally utilize my potential and add value to the organization. Work Experience 1. Worked as a Franchise Manager for “xxxxx INDIA LTD” from 18th April 2011 to 15th May 2012.Responsibilities- Handled a store of 4600sft
- Responsible for overseeing the Entire Store Operations.
- Maintaining Daily Mirror.
- Responsible for store staff Recruiting, training, Coaching, orienting and motivating employees.
- Managed merchandise levels and store appearance Visual Display Arrangement.
- Created and maintained team relationships.
- Directed all activities required to achieve store sales, targets, goals.
- Proper process of inward & outward of stock.
- Following up with the transportation department and company.
- Responsibility for Security and Cleanliness of the store.
- Ensure efficient handling of customers and maintaining high service standards.
- Maintaining the ambience of the store as per the company standards.
2. Worked as a Retail Store Manager for "xxxxxxxx INTERNATIONAL LTD" from 18th Nov 2008 to 15th April 2011.Responsibilities- Handling complete retail store operations and store sales and customer Services.
- As a Store Manager has to Monitor Both Life Style Products & Agri Products like FMCG FOOD & NON FOOD, FOOT WEAR, APPERALS, CONSUMER DURABLES, HOUSEHOLD PRODUCTS, FERTILISERS, PESTICIDES, VET.FEED, INSURANCE (GEN & LIFE) & OTHER NEW BUSINESS.
- Conducting Farmers In store meetings, Crop Seminars and village campaigns, New Product Awareness Programs.
- Maintains a Database of Potential Customers and initiates regular follow up.
- Gathering customer feedback and acting on it and reporting to Head Office on weekly basis.
- Ensuring zero complaint position on Daily Basis.
- Managing the Inventory of the store.
- Responsible for Profit & Loss of the Store.
- Responsible for Internal Audit of Stock Movement.
- Coordination with warehouse Department.
- Responsible for Accounting, cash handling & Daily Bank Deposits.
- Responsible for the discipline, training and motivation of sales team.
- Preparation of Documents like Stock Registers, PettyCash Registers, Cashbook, Debit Vouchers, Delivery Orders, GRN and ABC forms.
3. worked with “ xxxxxx BANK “as a Corporate Sr. Sales Officer for 6 monthsResponsibilities - Communicating with Top one and Medium Level Management.
- Maintaining & Extending Customer Support.
- Handling the Negotiations.
- Maintaining the Internal & External Data Base.
- Ensure quality follow up on leads.
EDUCATION - MBA (Marketing & HR) from xxxxxxx PG College of O.U. 2006-2008.
- B.A (Economics) from Sri xxxxxxxxxxx University, 2003-2006.
- Intermediate (CEC) from xxxxx Jr College, 2001-2003.
ACADEMIC PROJECTS Customer Satisfaction -xxxx MOTORSProject Description- The main aim of this project was to know about Ford Car performance on road by customers and the Customers Perception.
- Analysis was made on the market potential, company image and Annual growth rate.
- Awareness level, Perception level, key findings, attributes at the time of purchase, services, satisfaction level are identified at the time of field work.
- Suggestions to the company to enhance sales through better promotional methods, advertisement & distribution.
Training & Competency Mapping” - xxxxx MOTORS.Project Description- It is a systematic, periodic and so far as humanly possible the main objective of the study is to gather reliable information on Training & Competency Mapping system adopted in “xxxx MOTORS”.
- To know the employees' views regarding Training & Competency Mapping methods followed by the organization.
RELEVANT SKILLS - Packages: MS OFFICE.
- Operating Systems: DOS, Windows 2000/XP.
- Diploma in Computer HARDWARE TECHNOLOGY.
- Completed TYPEWRITING Higher in ENGLISH and Lower in TELUGU.
KEY SKILLS - Flexibility in adapting to a new environment & learning things fast.
- Organizational skills and customer service orientation.
- Tolerant and flexible to different situations.
- Determination.
EXTRA-CURRICULAR ACTIVITIES - Participated in NSS (National Social Service) Pre-Republic Day Camp held at xxxxxxx.
- Served as Team Leader in NSS.
- Participated in GITAM Management meet at xxxxxxx
PERSONAL DOSSIER Date of Birth:Language Proficiency:Permanent Address:
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Retail Store Manager Resume - Sample 2Rishi XXXX Mobile: 78****** Email: rishi******@gmail.com CAREER SUMMARY - A result oriented professional with over X years of experience in Retail-Sales.
- Currently working with XXXX Store as Retail Store Manager.
- Effective communicator with excellent planning, organizational and problem solving skills.
- Possess a focused; improve the sales with excellent relationship management skills.
- Team leader with the ability to recruit, train and mentor the team members.
SKILLS - Store Management
- Staff-Briefing
- Stock Reconciliation
- Team-Work
- Team Motivation
- Mailing reports and data on daily basis
- Billings
- Customer Handling Accounts, Inventory Management
- Complaint handling
PERSONAL QUALITIES - Good Team-player
- Good in Team Motivation
KEY RESPONSIBILITIES HANDLED - Sales and Retailing.
- Monitoring the performance of E.B.O’s and to achieve target given by the company.
- Sales Promotion, Visual Merchandising at E.B.O.
- Value addition in Range Architecture.
- Training and Development of Sales Team.
- Managing sales team of 9 people and monitoring their performance relating to Sales and targets.
- Team Management.
- Provide direction, motivation and training to sales team for ensuring optimum performance.
- Responsible for recruiting, mentoring & training front line Sales Officers.
- Stock Reconciliation.
- Billings Customer Handling Accounts, Inventory Management.
- Complaint handling.
ACHIEVEMENTS - Successfully Launched XXXX Outlet of ABC in DELHI market.
- Achieve the company's goal and mission.
EMPLOYES - Oct XX - present, XXXX, Retail Store Manager
- July XX - Sep XX, XXXX, Retail store Executive
ACADEMIA 20XX-20XX: MBA (Marketing) from University XXXXXX with 67%. 19XX-20XX: BSc from University XXXXXX with 65%. PERSONAL DETAILS Date of Birth: 3rd August 19XX. Languages Known: English, Hindi & Marathi. Address: XXXXXX
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Retail Store Manager Resume - Sample 3Suraj XXXX Contact: XXXXXX Mail Id: XXXX@yahoo.com Career Objective - Seeking assignments in retail operations/client relationships with a growth oriented reputed organization.
- Executive summary: 8 years of experience in Retailing/Customer Relationship/Accounts out of which more than 5 years are as a Store Manager.
Key Skill - Build and strengthen relationships with Customers thereby ensuring high customer-satisfaction by providing them with complete product support.
Work Experience Working with XXXXX Company as a store manager since XXXX to till date.Job Summary- Stock Maintenance
- Inventory & Cash Handling
- Store Ambiance Maintenance
- Staff Motivation
- Customer care
- Reporting
- Implement all above points strictly and cultivate maximum sales.
Worked with XXXXX Company as a store manager since XXXX to XXXX.Job Summary- Stock Maintenance
- Inventory & Cash Handling
- Store Ambiance Maintenance
- Staff Motivation
- Customer care
- Reporting
- Implement all above points strictly and cultivate maximum sales
Educational Details - Master of commerce from XXXX University in year XXXX with XX %.
- Commerce graduate from XXXXX University in year XXXX with XX %.
- Higher secondary from XXXX School in year XXXX with XX %.
- High school from XXXX School in year XXXX with XX %.
Computer Proficiency - Retail Software including Retail Pro & Shopper (Tally).
- MS – Office
- Accounting software including Logic & Vouch.
- Internet Applications
Achievements - Among the top rank holder through out academics.
- Attend various NCC, NSS and Blood donation camps during school/college.
Hobbies - Listening Music.
- Playing Cricket.
Personal Details Date of birth: XX-XX-XXXX. Languages known: English, Hindi and XXXX. Address: XXXXXXX.
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