BPO CV - SampleBipin haldar Mobile: 09233234023 E-Mail: bipin-haldar******@yahoo.com Industry: BPO PROFESSIONAL PROFILE - A mission focused professional with over 8 years of rich experience in Profit Centre Management, Strategic Planning, Stock Broking and Client Relationship Management.
- A strategic planner with expertise in formulating business continuity plans, identifying & adopting emerging trends to achieve organizational objectives and profitability norms.
- Experience in executing trades, managing all the traders, devising various trading strategies, post trade analysis, co-ordinating between the front end & back end, MIS & reporting.
- Effectively handling various client related reports, allocation of jobs on a daily basis along with details of jobs processed from other queues as well.
- Possess sound knowledge about prevalent economic / financial reforms in financial markets with hands on experience in managing a wide array of financial products.
- Proficient at developing apt financial solutions for clients, providing investment advisory services ting alternatives for ensuring the maximum ROI.
CAREER CONTOUR ---- ---- ---- ---- Key Deliverables- Supervising the preparation of various MIS reports on team performance, branch revenues & expenses for apprising the management of progress.
- Revaluating various financial products such as equities, bonds, options, demat and futures along with accounting queries viz. ledger balance, bills and cheques dispatching.
- Updating on new products/services offered to the subscribers like IPO and new mutual fund investments.
- Monitoring HNI clients' portfolio performance, conducting profitability analysis, rendering sustained advisory services for securing high ROI and increasing retention levels.
- Analysing risk appetite of an individual for providing them apt investment solutions, ensuring that solutions provided match the risk profile, providing advisory services on cash market, derivatives and commodities.
Key Accomplishments- Functioned as Subject Matter Expert (SME) for Cash and Circulation tracks for one of the newspapers of the company.
- Played a pivotal role in mentoring/Training new joiners.
- Rendered support to the supervisor in internal and external supervisor as well as managed the team in the absence of supervisors.
- Attending client calls along with the supervisor.
- Designing action plan for the process.
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