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Software Project Manager Resume - Sample 1Tanuj XXXX Mobile: 98******** Email: tanu******@gmail.com CAREER SUMMARY - Worked for more than X years in information technology, I have developed a large base of technical experience on database management systems and oracle applications. These areas include IT-Operations and management, production support, development, systems analysis and consulting. This knowledge allows me to go from system to system with minimum time and allows to bring new insight to a project.
- Managed and hands-on 24x7 Database Management Operations.
- Managed and Support various Oracle Database and Applications projects.
- Oracle Applications 11i/11.0/10.7 Database and System Administration.
- Successfully completed Transition Project in UK.
- Experience of 11i migration from 11.5.5 to 11.5.7 that includes both Database and Oracle Application migration.
TECHNICAL SKILLS Oracle Database Architecture and Administration- Oracle Database versions 10g, 9i, 8i, 7 and 6
- Installation, Upgrade and Maintenance
- Server Tuning
- Security
- Backups and Recovery
- Oracle Enterprise manager
- System Monitoring
IT ManagementPerformed technical audits of client’s Oracle application environments to include the followings: - Define and implement the policies/processes for Oracle Application and Databases based on best practices.
- Disaster Recovery
- Security
- Work with clients in defining the technical roles required in supporting the Oracle application operations.
- Assisted clients in understanding and supporting the Oracle Applications operations environment.
- Advised clients on general IT operations Management.
TECHNOLOGY Software, Tools and Languages- Oracle Applications versions 11i, 10.7; Developer 2000; Application Desktop Integrator(ADI); Application Admin utilities – admerge, adpatch, adadmin, adctrl, etc.
- Oracle Server 10g, 9i, 8i, 8, 7; Oracle Enterprise manager; Data Guard, SQL*Plus; tkprof; PL/SQL; TOAD; Oracle Utilities- SQL*Loader, export, import
- ITG Mercury Kintana
- UNIX Shell scripting
- Optivision Applications
Operating Systems- UNIX (HP_UX, SUN Solaris, IBM AIX), Windows 2000/NT, Red Hat Linux 3.0
DBA Responsibilities- Backups
- Tuning of application / Database using Statspack and AWR technology.
- System Monitoring.
- Used Export / Import for moving data across users.
- Installation and Configuration of Oracle product like Discoverer, Web Servers, 9iAS, Forms Servers and Workflow.
System Administration- Registration of customization Applications.
- Managing / Customizing Concurrent Manager.
- Creation and Management of Users.
- Creation and Management of Responsibilities.
- Debugging the application programs.
- Manage the usage.
PERSONAL QUALITIES - Good managerial skills.
- Optimistic.
KEY RESPONSIBILITIES HANDLED - Daily Support to Desktop User that includes Network / System problems.
- Provided DBA support for Oracle Applications, In-house supports and missions critical systems.
- Creating multiple instances for Patch Testing.
- Managing Database Usage.
- Experience of Handling Support database ver 7.3.4.4.0 running on Digital Unix.
- Provide Oracle Financial support to Desktop Users.
- Single Node Installation of Oracle Applications on HP UNIX.
- Manage and support IT-Operations.
- Troubleshooting any reported problems.
- Applying operating system updates and configuration changes.
- Performing backups of data.
- Responsibility for security.
- Installing and configuring the applications on multi node ( 11.0.3, 11.5.5, 11.5.8, 11.5.10).
- Applications Upgrading, Cloning and Patching.
- Configuring the apache webserver, Metricserver, formservers and adminserver.
- Performance Tuning of Applications and database.
- Troubleshooting the servers (webserver, formserver etc).
- Monitoring Applications and Database Backups.
- Manage 24x7 production and development support using offshore-onsite model.
- Menu and functions creations, Profile Option Settings.
- Creation of Concurrent Mangers, Programs, and Request sets.
- Troubleshooting of Concurrent Requests and Request sets.
- Knowledge of all business functional flow with in the Origination.
- Upgraded all Versions of Oracle Application Databses from 8.1.7.0, 9.0.1 to 9.2.0 Versions.
- Monitored Hot and Cold backups.
- Cloned All Versions of 11.0, 11i instances using Manual Clone, Adclone and Rapid Clone utility.
- Developed Scripts for refreshing Development and QA databases.
- Created new Concurrent managers and assigned programs to them based on the time they take to complete.
- Oracle Application and Database support - Installation of Oracle Applications, Creating Clone instance, Patch Integration, Security in application and Database, Managing application and Database Usage, Backup and recovery.
KEY PROJECTS UNDERTAKEN Project: XXXX Environment: Oracle Applications 11.0, 11i, Oracle 9i/10g; HPUnix 11.11; Oracle Enterprise Manager; Kintana Duration: May 20XX to June 20XX Project: XXXX Environment: Oracle 8.1.7,Oracle Applications 11i, Optivision, SOLARIS 8, AIX 4.3, MS-Windows Duration: July 20XX till date. ACHIEVEMENT - Stayed under budget for X quarters.
EMPLOYERS 1. Aug' 20XX – Till Now XXXX India Pvt. Ltd.Location: Noida (U.P) Designation: Senior Oracle Database Administrator 2.July 20XX – April 20XX XXXX Pvt Ltd.Location: London (Holborn) Designation: Oracle Database Administrator. 3.Dec' 20XX – Aug 20XX ABC Technologies Ltd.Client: XXXX Industries Ltd. Location: Gurgoan. ACADEMIA - Bcom from University XXXXX in 19XX - 19XX.
- Master's Diploma in Information Technology from Insititute XXXXXXX completed in 1998.
- PGDCA from University XXXXXXX in 20XX.
PERSONAL DETAILS Date of Birth: 11th January 19XX Languages Known: Hindi and English Address: Pune, Maharashtra
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Software Project Manager Resume - Sample 2Karan XXXX Mobile: 78******** Email: karan******@gmail.com CAREER SUMMARY - Over X years experience in IT that includes Network Design, Implementation support, Network Management System.
- Extensive hands on experience in deploying telecom technologies like EIGRP, BGP, HSRP, OSPF, RIPv2 and LAN Switching.
- Handled all Customers related issue like Service Requests, Design approvals, Network SLA Reports and Escalations.
- Proactively handled all technical as well as administrative issues related to Customer Network.
- Excellent communication, customer interaction skills and ability to provide solutions to various network related requirements.
TECHNICAL SKILLS - CCNA (Cisco Certified Network Associate)
- CCIP (Cisco Certified Internetwork Professional)
PERSONAL QUALITIES - Good initiator.
- Hard working.
- Excellent managerial skills.
- Leadership quality.
KEY RESPONSIBILITIES HANDLED - Organizing over day to day operations associated with the Operation and maintenance team to ensure maximum network availability.
- Developing and implementing procedures and standards that will provide effective workflows and satisfy the business needs of the Company.
- Emergency On call support while engaging with the third line of support.
- Control NOC work schedules, duty assignments and time-off requests.
- Monitor and manage the NOC compliance with established policy & procedural standards.
- Manage working relationships with other business units and maintain effective cross-functional communications.
- Involved in preparing the daily reports which include, ticket metrics, SLA, MTTR etc.
- Providing the Outage report for OM and Implementation Team on daily Basis.
- Ensure the quick action & intervention in case of defection of any NOC equipments and maintain high availability.
- Being the primary point of contact for customers in India, work with Service Delivery Managers, Senior Managers and Regional/Account leads Globally etc. and to build close working relationships with them.
- Understand customer’s issues and problems to enable me to develop Service Improvement Programmers (SIP).
- Responsible for accepting the change or new requests from client about the network go on a call with the customer to understand their demand technically and submitting the response in a stipulated SLA.
- Preparation of the Low Level designs, High Level design, Configuration etc. for the request.
- Attending CAB meeting for XXXX client and validate the change.
- Implementation of approved change.
- Document customer’s networks.
KEY PROJECTS HANDLED 1. Company: XXXX Client:ABC Role: Project Manager Duration: Sep 20XX - till date 2. Company: XXXX Client: ABC Role: Team Lead Duration: Aug 20XX - Aug 20XX 3. Company: XXXX Client: ABC Role: TL Duration: May 20XX - July 20XX ACHIEVEMENTS - Good attendance record in XXXX.
- Achieved "Employee of the Year" award in 20XX.
EMPLOYERS 1. XXXX since Dec' 09Job title: Project Manager 2. XXXXX from Dec 20XX to Mar 20XXJob Title: Network Configuration Engineer ACADEMIA - M.Tech from University XXXXXX in 20XX with 55.9%
TECHNICAL CERTIFICATIONS - CCNA (Cisco Certified Network Associate)
- CCIP (Cisco Certified Internetwork Professional)
- ITIL V3
PERSONAL DETAILS Date of Birth: 06 December 19XX Address: Pune, Maharashtra. Languages Known: English & Hindi.
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