Cover letter for customer service executive - Format and template

To,
The CSE Manager
XYZ Co. Ltd.
Sector 104,
Gurgaon.

Sub: Cover Letter – Customer Service Executive

Dear Sir/Madam,

I am writing in response to your job notification for the position of a Customer Service Executive. I am working as a Customer Service Executive for ABC Co. Ltd for last 5 years and happy to mention some of my achievements in this role:

- Improved the sales of the company for the unbanked credit card membership base.
- Developed some new fee based products by working with product development team
- 100% customer satisfaction by maintaining their account security.

I am well versed in

- Working with the support team to make sure that the service level requirements meet on time.
- Supporting in creation and development of the banks customer relationship management system.
- Answering inbound calls in order to support customer needs.

I possess following personal qualities which believe are a big plus for this position:

- Genuine interest in customer service
- Good listening skills
- Effective communication skills
- Problem Solving
- Patience
- Well mannered
-
Please find my detailed CV for your consideration. Thank you for your time and I’ll be looking forward to hear from you.

Sincerely,
Ankur Mehra
abc@gmail.com
+91-99********
Dated: