Customer Service Director CV Sample - CV formats / templates

An effective CV of a customer service director should highlight following qualities:

- Patient, persistent and focussed
- Persuasive
- Research skills
- Ability to work under pressure
- Strong leadership skills
- Excellent communication and people skills
- Effective time management, planning and organisational skills
- Strong decision-making skills
- Good knowledge about other related activities

Refer to following Sample CVs :

Sample Director CV
Sample CV for recruitment officer
Sample CV for admistration officer
Sample CV for advertising
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  • RE: Customer Service Director CV Sample - CV formats / templates -Poonam Rawat (09/18/12)
  • Director operations CV sample



    SSSS Negi
    Mobile No: 9XXXXXXXXX
    Email:XXX@gmail.com

    Career Summary

    -Looking a position with a growing organization where I can give my full contribution for the growth of the organization through optimum utilization of resources and my experience and skills.

    Technical skills:
    -MS office

    Personality Traits

    -Interpersonal skill
    -Quick Thinker
    -Co operative nature

    Key Responsibilities

    -Responsible for setting the target and establish policies for different departments.
    -Responsible for budget making, cost controlling and taking financial decision.
    -Make proper utilization of resources for cost effectiveness.
    -Responsible for sales forecasting and also for sales promotional activities.
    -Takes decisions for inventory, purchasing and supply chain for smooth functioning.
    -Responsible for making all the safety and security plans for the employees.
    -Provide training to the employees for the qualitative production and also motivate them for better performance.

    Training

    -Completed 6 weeks training on the topic of logistic and Supply chain management from XYZ Delhi.
    -Completed 6 weeks training on the topic of Balance score card from XYZ, Delhi.

    Employer

    -Currently working with XYZ, Delhi as Director Operation from 20** to till date.

    Professional Qualification

    -Completed MBA from ABC University and secured 67%.
    -Completed BE from ABC University and secured 71%.

    Academic Qualification

    -Successfully completed Secondary Examination, XYZ Board, securing 72%.
    -Successfully completed Sr. Secondary Examination, XYZ Board, securing 68%.

    Personal Details

    Date of Birth-19th Feb, 19XX
    Address-XASD
    Language Known-English, Hindi, German, French

  • RE: Customer Service Director CV Sample - CV formats / templates -Prateek Bajpai (09/03/12)
  • Customer service director CV sample



    Hasan Khan
    Contact No. +918568******
    Email ID- ****@gmail.com

    Executive Summary

    -A persuasive, customer oriented and persistent professional with experience in healthy relation with customer possessing 2 years experience in Customer Service

    Director.
    -Excellent knowledge to cultivate and retain the healthy relation with customers.
    -Experience in planning, implementing and coordinating programs
    -Skilled in promoting new policies and procedures.
    -Proficient in leading by example and ensure the execution of all safety, security, quality and store operations policies.
    -Ability to work in group as well as individually.

    Personality Traits

    -Remarkable Patient, persistent and focused.
    -Excellent communication skills in verbal and written both.
    -Strong research and leadership skills.
    -Effective time management, planning and organizational skills.

    Computer knowledge

    -Well versed in basic use of computer
    -Internet savvy

    Key Responsibilities handled

    -Directs and oversees all aspects of customer’s service policies, objectives, and initiatives.
    -Develops and establishes procedures and policies governing customer correspondence.
    -Troubleshoots products and services to best fit their needs and expectations.
    -Investigates what products and services the customer will need even if they may not know what they need.
    -Observes the performance of team and representatives.
    -Maintains the report of customer satisfaction.
    -Provides training to the new employees.

    Achievements

    -Receive "Service Excellence Award" for instrumental role in driving record-high sales increases.
    -Elevates store's guest-satisfaction index from 86% to 92% within two years

    Employer

    -Working as Customer Service Director in GHJ Pvt. Ltd. from Jan 2010- Present.

    Academia

    -MBA in Marketing.
    -Graduation.

    Personal Details

    -Language Known- Hindi, English, Punjabi, Urdu, French
    -Date of Birth- DD/MM/YYYY
    -Address- TYEIEIDD
  • RE: Customer Service Director CV Sample - CV formats / templates -Prateek Bajpai (08/31/12)
  • Customer service director CV sample



    Hasan Khan
    Contact No. +918568******
    Email ID- ****@gmail.com

    Executive Summary

    -A persuasive, customer oriented and persistent professional with experience in healthy relation with customer possessing 2 years experience in Customer Service Director.
    -Excellent knowledge to cultivate and retain the healthy relation with customers.
    -Experience in planning, implementing and coordinating programs
    -Skilled in promoting new policies and procedures.
    -Proficient in leading by example and ensure the execution of all safety, security, quality and store operations policies.
    -Ability to work in group as well as individually..

    Personality Traits

    -Remarkable Patient, persistent and focused.
    -Excellent communication skills in verbal and written both.
    -Strong research and leadership skills.
    -Effective time management, planning and organizational skills.

    Computer knowledge

    -Well versed in basic use of computer
    -Internet savvy

    Key Responsibilities handled

    -Directs and oversees all aspects of customer’s service policies, objectives, and initiatives.
    -Develops and establishes procedures and policies governing customer correspondence.
    -Troubleshoots products and services to best fit their needs and expectations.
    -Investigates what products and services the customer will need even if they may not know what they need.
    -Observes the performance of team and representatives.
    -Maintains the report of customer satisfaction.
    -Provides training to the new employees.

    Achievements

    -Receive "Service Excellence Award" for instrumental role in driving record-high sales increases.
    -Elevates store's guest-satisfaction index from 86% to 92% within two years

    Employer

    -Working as Customer Service Director in GHJ Pvt. Ltd. from Jan 2010- Present.

    Academia

    -MBA in Marketing.
    -Graduation.

    Personal Details

    -Language Known- Hindi, English, Punjabi, Urdu, French
    -Date of Birth- DD/MM/YYYY
    -Address- TYEIEIDD