Customer Service Engineer CV Sample - CV formats / templates

An effective CV of a customer service engineer should highlight following qualities:

- Ability to isolate the problem
- Technical acumen
- Analytical skills
- Problem solving
- Customer service focussed
- Patience
- Tolerance
- Effective communication skills
- Strong interpersonal skills

Refer to following Sample CVs :

Sample CV for freshers
Sample CV for experienced
Professional CV samples
Sample CV for IT professionals
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  • Customer service engineer CV sample



    VGT
    Cell: 91 922*******
    Email: vgy679@example.com

    Career Goal

    To gain a position as Customer Service Engineer where my technical expertise of products and services help the organization’s development.

    Strengths

    -Excellent communication and presentation skills.
    -Good monitoring and supervising skills
    -Good analytical & problem solving ability.
    -Ability to build an easy rapport with the customers.
    -Ability to maintain best relations with the customers.
    -Sound knowledge of the principles and practices of customer service.

    Technical Skills

    -Sound knowledge of Microsoft Office (Word, Excel and PowerPoint)
    -Extensive knowledge of software languages like HTML, Java, V++, Linux, Oracle and VB.

    Educational Details

    -Bachelor's degree in Engineering from XYZ College with First Class.
    -Diploma in Software & Hardware products and services from BBH University.

    Professional Experience

    BHTR Corp. Ltd. (2010-till date)
    Customer Service Engineer

    -Responding to customer calls for evaluating and solving problems
    -Supervising the technicians & assisting them with the installation of equipment
    -Conducted training sessions for customers on the product and services of the organization
    -Maintenance of the equipment & products
    -Preparing the service reports of the customers
    -Developing and maintaining good relationships with customers to assist in the increase of sales

    Nyjh Group Inc, NTJ (2008-2010)
    Customer Service Engineer

    -Maintenance of manuals and monitoring the performance of products
    -Providing the product information to the customers.
    -Designing the product as per the customer’s requirements.
    -Preparing online database of customers to track the service periods.
    -Solving the queries of the customers regarding the technicalities of the product & services.

    Achievements

    Implemented new online system for customer record tracking which proved beneficial for the Service check-up rounds of the customer products & in turn increased the customer satisfaction.

    Personal Details

    -Date of Birth:23.08.19**
    -Address:H 65, Kennedy road, NTH.
    -Languages Known:English, Hindi.

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