Identifying Market Segments & Targets - MCQs with answers - Part 5

Identifying Market Segments & Targets - MCQs with answers - Part 5


Bases for segmenting business markets

1. Customers who have no royalty towards any brand are

a) Split loyals
b) Switchers
c) Hard core loyals
d) Shifting loyals

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ANSWER: b) Switchers



2. The conversion model estimates the strength of consumers___________ commitments to brands

a) Financial
b) Loyalty
c) Economical
d) Psychological

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ANSWER: d) Psychological



3. In the conversion model, ______ would most likely to defect.

a) Convertibles group
b) Shallow group
c) Entrenched group
d) None of the above

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ANSWER: a) Convertibles group



4. In the conversion model, __________ are uncommitted to the brand and even are looking for other options.

a) Convertibles group
b) Shallow group
c) Entrenched group
d) None of the above

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ANSWER: b) Shallow group



5. in the conversion model, __________ are strongly committed to the brand.

a) Convertibles group
b) Shallow group
c) Entrenched group
d) None of the above

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ANSWER: c) Entrenched group



6. The major segmentation variables to business markets are:

a) Operating variables and Personal characteristics
b) Demographic and situational
c) Purchasing approaches
d) All of the above

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ANSWER: d) All of the above



7. The target market selection in which there is no or little synergy among the various segments but each state to be a money maker is

a) Selective specialization
b) Product specialization
c) Market specialization
d) Full market coverage

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ANSWER: a) Selective specialization



8. When the focus is on making a single product and selling it to several different market segments, it is

a) Selective specialization
b) Product specialization
c) Market specialization
d) Full market coverage

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ANSWER: b) Product specialization



9. When the focus is to meet the needs of a specific customer group, it is

a) Selective specialization
b) Product specialization
c) Market specialization
d) Full market coverage

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ANSWER: c) Market specialization



10. When the focus is to serve all customer groups with all available and required products, it is

a) Selective specialization
b) Product specialization
c) Market specialization
d) Full market coverage

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ANSWER: d) Full market coverage



11. _______________ is mass production in manufacturing and marketing counterpart to standardization.

a) Similar marketing
b) Differentiated marketing
c) Undifferentiated marketing
d) None of the above.

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ANSWER: c) Undifferentiated marketing



12. Differentiated marketing creates ________ sales than undifferentiated marketing.

a) More
b) Less
c) Equivalent
d) None of the above

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ANSWER: a) More


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