Sample letter to notify a customer about the delay in shipment

Sample letter to notify a customer about the delay in shipment

Thank you very much for choosing HLS as your logistic partner. We greatly value our customer and stand by to serve them 24x7. We regret to inform that due to snow storm our logistic department is not able to fulfill deliveries. Your consignment number ASZ456L, will be delayed by 72 hours.

Our team is working relentlessly to make the delivery timings. We would like to assure you that you will receive your consignment safe and secure well within the given timeline.

We sincerely apologize for delay cost to you due to such unforeseen natural disaster. We appreciate your patience.

Looking forward to serving you better.