Sample resume for software programmer and formats
Sample resume for software programmer and formats
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IT Project Initiating, Planning, Executing, Monitoring & Controlling and Closing
- 12 Years- Experience on enterprise level data warehouse/business intelligence projects with strong Consulting background
- Solid hand on designing Data Warehouse and Business Intelligence solution architecture in enterprise level;
- Providing input to the development, maintenance and promulgation of the blue prints, roadmaps and reference architectures for BIDW;
- Experience with Systems integration, Data Warehouses – Teradata, SQL Server, PL/SQL, Oracle;
- ETL – Datastage, SSIS, Pervasive; BI Reporting – Cognos, TM1, SSRS;
- Strong Project Management experience in rigorous customer requirements definition (SOR / Project Charter), Statement of work (SOW), WBS elaboration, Planning, Scheduling, Executing,
Monitoring & Controlling and Closing project in a timely manner;
- Current tools and technologies in Project Management space MPP, Visio, PMBOK GUIDE, Agile and Traditional methodology, Strong Change Management with ITIL Frame work and CMMI,
Conversant with quality procedures and SDLC methodologies; Proven track record on successfully delivering BIDW area of multimillion mission critical Project (Next Gen –NGCI) for QANTAS
Airways
Core competencies include:
-Data Warehousing: Data Modelling including relational modelling, star and snowflake schema modelling using tools like Erwin; Data cleansing and Data integration especially for operational
Data store; ETL Process Flows, Transact SQL
-Customer Focused: Stakeholder Management, Business Requirements, high-level solution, project management - SDLC
-Vendor Management: Selection and Evaluation of Vendor proposal, Monitor and review vendor performance, conduct competitive bidding for BIDW Projects
-Business Intelligence: Multi dimension cube creation, Cognos Report Development, SSRS Report Development
-Project Management: Strong influencing skills, including sound presentation skills with an ability to communicate in both technical and business language, end-to-end project management
-Establish governance framework to ensure the role and responsibilities is understood by all stakeholders
-Solid experience Service Delivery managing IT application support and maintenance (BAU Support) within a strong ITIL framework
-Strong Financial knowledge on Project Budget forecast using EV, CPI and SPI
-Excellent Pre-sale experience to create business opportunity for Satyam Computer
PROFESSIONAL CERTIFICATION
-Project Management Professional (PMP) from PMI
-ITIL V3 Foundation Certification
-Satyam Certified Project Management Professional (SPMP)
-Microsoft Certified Professional (MCP)
PROFESSIONAL EXPERIENCE
Aug 2011 to Till date
Regional Information Service Manager ABC
-Providing End-to-End Data Warehouse and Business Intelligence solution for ANZ Business operation considering that solution can be implemented to other APMEA region with minimal
customization
-Aligning BIDW Strategy with Business Strategy (Ensure technology outcomes and expected benefits are clearly articulated and the agreed work is aligned to the technology strategy)
-Enabling technologies by empowering business with right Tools for BI solution (Cognos Express – TM1, SSRS, Host Analytics, etc)
-Create Request for Information (RFI) for BI Solution and get proposal from vendors to do Selection and Evaluation.
-Managing Vendor Contract, MSA and SLA agreement.
-Managing Vendor’s (Mahindra Satyam, IBM, Cortell and Fujitsu) performance and provide feedback to senior management
-End-to-End Project / Program management of BIDW Application development, support and maintenance.
-Working with other Regional IT team and Global IT to make sure the best practice is being used for BIDW Solution
-Continually identify ways to reduce costs delivering the project and improve quality
-Produced business cases to higher management to sponsor fund for various Data Warehouse and Business Intelligence area especially in Supply Chain and Finance area
-Managing stake holder expectation for project performances, Quality, Change Request (CR)
-Managing Testing Strategies and Implementation plan by coordinating various up-stream and down-stream business unit
-Tracking project status (Use Traceable Matrix to review CPI and SPI) reviewing project risk and optimizing resource utilization on a regular basis.
-Successfully implemented Data Warehouse solution for Scorecard, Promotion and Capacity planning in Supply Chain Service (SCS) business unit.
-Technologies used are SQL Server 2008, SSIS, SSRS, Cognos Express (TM1), Cognos BI and Pervasive ETL tool.
-Mentoring and guiding team for technical issues, their training requirement, setting up KPI and review in a quarterly basis
Jan 2007 to Aug 2011
XYZ
SDM / Project Manager and Solution/ System Integrator, Qantas
-End-to-end project management for BIDW Projects for Satyam Portfolio of application
-Manage BIDW system development and integration projects through all phases of project life cycle - analysis, design, development, testing, implementation, and PIV.
-Manage multiple BIDW projects / Programs (20+) of AUS$ (4-5) M in value both onsite and offshore for 120 applications across all Qantas segment
-Review LDM and PDM to make sure it is aligning QF guidance and project requirement
-Prepared BIDW Project Testing strategy and testing plan with stakeholders
-Prepared Implementation plan including roll-back and PIV plan
-Successfully completed transition program for all BIDW and Client Server application from QF SME to Satyam
-Multiple Projects include BAU Enhancement, New Enhancement, New Projects, Application / Server / Database migration project etc. to ensure priorities match business direction
-Developing and maintaining strong working relationships with multiple vendors working for Qantas
-Strong negotiation skill to deliver project in different phases like Analysis and Design as T&M mode engagement and Build & Code as Fixed bid engagement depending upon the requirement /
scope provided by Business
-Understand the SOR coming through Request for Service (RFS) and work with Tech Lead, Architect, SME to create business opportunity and provide robust solution for the business requirement
-Strong in Risk Management, Communication plan, Stakeholder management
-Control the scope and highlight to all stakeholders when there is scope change and request for a Change request (CR)
-Validate all review process for quality, schedule and cost.
-Facilitate post-implementation reviews
-Document lesion learnt and Project closure activities
-duration.
May 2006 to Dec 2006
MNO
Project Manager and Solution/ System Integrator, Grain Corp
-Manage software system development and integration projects through all phases of project life cycle - analysis, design, development, testing, implementation, and post-production support.
-Manage Site Activity Computer (SAC) projects that will enable the Storage and Handling Business Unit to become more efficient, enable GrainCorp to meet legal obligations imposed on it, and
facilitate error management.
-Work with business units to understand and manage resource requirements
-Prepare the WBS and Project Plan before commencement of work and publish to project team and relevant stake holders
-Manage both onsite and offshore team to execute the project deliverables.
-Monitor the work and discuss the status update with team in a weekly basis. Prepare the status report for progress, risk, issue, costing, quality and schedule and share to all stake holders
-Facilitate post-implementation reviews
-Share the lesion learnt with team before closing the project
Dec 2003 to May 2005
XXX
Information Service Delivery Lead
-Managing BAU support (Level-2 and Level3) for 27 Client Server applications as per ITIL process. It includes Incident Management, Problem Management, Root cause analysis and Capacity
Management.
-Understand the business requirement and providing them solution by implementing software.
-Lead, mentor and train the team members
-Interact with vendors and third party managers to run day to day operations.
-Ensure conformance to agreed Service Levels (SLA).
-Review Service plan and ensure resource availability as planned.
-Track and monitor the project as planned.
-Preparation and submission of all operation reports.
-Managing Incident Management and Problem Management fro all Satyam supported applications (136 applications) as per ITIL process.
-Attending weekly program report with Qantas and Program Director.
-Risk and Issue management and timely escalation to Program Director.
Employment Summary
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EDUCATION
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AWARDS
-CEO’s special Recognition Award 2010 at ABC
-Pat on Back (PoB) award for NGCI and Mapper Project
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