Sample resume for team leader in bpo

Sample resume for team leader in bpo

Rahul Samant
Email: rahul-samant@gmail.com
Contact No.: 093XXXXXXXX
Location: Pune

Objective

An experienced team leader looking for a job in a reputed firm to lead by example and utilize immense experience in leading a team towards its objective within the deadlines.

Career summary

Key skills

-Openness and flexibility (paradigm shifting).
-Action orientation, drive and self initiation.
-Self development.
-Problem solving and process orientation.
-Communication (speaking, listening, empathy, body language, writing).
-Interpersonal skills.

Employer

Working for Sparsh BPO as a Team Leader since .......

Responsibilities

-Processing Life Insurance policies
-Making outbound calls
-Processing inbound calls.
-Analysis floor issues.

Trainings attended

-Conquest
-Craft
-Nortel Applications & Instrument.
-Cisco Applications & Instrument

Achievements

-Won the award for best Team Leader at thrice
-Was a part of Lean project
-Gave 3 brainwave ideas for process improvements
-Trained new joiners on tasks
-Won the award for highest collections twice

Technical skill set

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Educational Qualifications

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Personal Details

DOB:
Languages known:
Address: