Settlement Machinery - Conciliation, Mediation, Arbitration and Adjudication - MCQs with answers -Part 1

Settlement Machinery - Conciliation, Mediation, Arbitration and Adjudication - MCQs with asnwers -Part 1

1. __________ and __________ are regarded as equivalent terms referring to essentially the same kind of third – party intervention in promoting voluntary settlement of disputes.

a. Mediation and Conciliation
b. Conciliation and Arbitration
c. Mediation and Court of Enquiry
d. None of the above

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2. As per which professor the distinction between mediation and conciliation is hair - splitting?

a. Prof. Foxwell
b. Prof. Pigou
c. Prof. Davey
d. All of the above

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3. Which of the settlement machinery implies a stronger form of intervention and a mediator may be permitted to offer to the parties proposals for settlement?

a. Conciliation
b. Adjudication
c. Arbitration
d. Mediation
e. Court of enquiry

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4. The mediator has been described as a confidential _________ and an industrial diplomat.

a. Peace - maker
b. Messenger
c. Adviser
d. None of the above

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5. State true or false.

i. The mediator imposes his will and judgement on both the disputing parties.

a. True
b. False

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6. _________ can be described as - the practice by which the services of a neutral third - party are used in a dispute as a means of helping the disputing parties to reduce the extent of their differences and to arrive at an amicable settlement.

a. Arbitration
b. Mediation
c. Adjudication
d. Conciliation

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7. Which are the three kinds of mediators according to professor Pigou?

A. The eminent outsider
B. The non - governmental board
C. The board connected with some part of the governmental system of the country
D. Voluntary conciliation
E. Compulsory conciliation

a. A, B and C
b. C, D and E
c. A, C and D
d. B, C and E

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8. Which are the two methods on which a conciliator relies on to resolve the disputes between two parties?

a. Cognition and Influence
b. Reasoning and Persuasion
c. Rationale and Coaxing
d. Motivation and Leadership

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9. Which are the unique and essential characteristics of the conciliation process?

a. Flexibility, informality and simplicity
b. Blase, clumsy and decisive
c. Candid, conceited and dismayed
d. Fierce, intrepid and meticulous

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10. State true or false

i. Under section 4 of the Industrial Disputes Act, it is the government in India who appoints a conciliation officer for a specific area or even for a specific industry.

a. True
b. False

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11. __________ and ____________ are the two attributes which every conciliator should possess.

a. Independence and impartiality
b. Technicality and suspicion
c. Persuasion and perceiving
d. Conviction and arduous

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12. Choose the odd man out.

a. Safety valve
b. Adviser
c. Face saver
d. Friendly personality

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13. Which of these is one of the phases in the sequence of the conciliation process

A. Emergency of appropriate mood for settlement of compromise
B. The hard posture phase
C. Outlet for feelings

a. Only A & C
b. Only B
c. Only A & B
d. Only B & C

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14. Which amongst these is a technique used by the conciliator?

a. Searching for accommodation
b. Being adamant
c. Listening attentively
d. Unbiased

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15. What kind of pressures do the disputing parties face from the conciliator?

a. Personal
b. Social
c. Political
d. Economic
e. All of the above

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