Store manager resume samples and formats

Store manager resume samples and formats

Name:
E-mail:
Phone:

SUMMARY

-A dynamic professional with almost 5 years of extensive experience in handling various departments in retail Operations Management, Client Servicing & Team Management.
-Handling the responsibility of Business, Stock management, Operation management, People management and Customer satisfaction.
-Proven ability of delivering value-added customer service and achieving customer delight by providing customised products as per requirements.
-Proficient Business orientation & operations management.
-Possess excellent interpersonal skills with the ability to work in a multi cultural environment comprising of different nationalities.

KEY SKILLS

Concept/Store Operations

-Reorganizing & controlling Concept/store cost control, financial budgeting, forecasting, inventory control, MIS, caring of store P & L account.
-Preparing daily & monthly reports & implementing cost saving methods.
-Taking care of Concept/store layouts & fixtures.
-Managing store retail standards
-Taking care for the store Zero Tolerance Standards.

Customer Relations Management

-Supervising customer service operations for rendering and achieving quality services; providing first line customer support by answering queries & resolving their issues.

WORK EXPERIENCE

Since April ’12 till date with XYZ as Asst. Store Manager

Key Responsibilities

-Monitoring sales and stock.
-Target planning/achievement
-Customer Orientation/Feed back
-Taking care of administration
-To maintain and provide the company with updated records.
-Promotion planning & execution.
-Providing the company with qualitative & quantitative feedback.
-Visual Merchandising
-Product Training and updating.
-Competition updates.
-Staff mentoring

TRAININGS ATTENDED

-Customers Relationship Management
-Store Management
-Time Management Skills
-Product Knowledge

COMPUTER KNOWLEDGE

-Well versed with MS Office
-Internet Savvy

EDUCATIONAL QUALIFICATIONS

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PERSONAL DETAILS

Date Of Birth:
Languages Known:
Address: