40 BPO interview questions and answers - freshers, experienced

Tell us something about yourself - This is usually the first question you would face in any interview. The basic purpose of this question is to start the communication and .........
What according to you is a BPO? - BPO stands for Business Process Outsourcing. When a company decides to outsource some of its non-core work processes to another company.........
Why do companies outsource their work? - There are mainly four reasons for a company to outsource its work:.........
What are voice based BPOS? - Voice based BPOs are those BPOs where you are required to talk to the customers. It may be for sales or support or service or anything else.........
What is off-shore outsourcing? - When a work process is out-sourced to a different country which is not nearby – it is called off-shore outsourcing..........
What is a call centre? - Call centres are voice based BPOs. These are usually used for sales, customer service or support activities.........
What attracts you towards a BPO? - When you are asked this question – focus your answer mainly on the growth of the industry and the prospects you see for yourself in the industry.........
What are your strengths? - To answer this question – analyse the requirements of the position you have applied for and make a list of the qualities a person working in that profile.........
Why do you want to quit your present job? - If you are currently working or worked in the past, it is one of the most obvious questions you would face.........
How would you manage your accommodation? - This question might be thrown at you unexpectedly to see your reaction. To answer this, you can just say that accommodation will not be a problem, you will manage.........
How do you rate your communication skills? - Communication skills play an important role in almost all the jobs you perform.........
Do you know anything about our company? - Answer to this question shows your level of interest in the job and company.........
Why should we hire you?, How long would you expect to work for us if given an opportunity?.........
If you were hiring for this position, what qualities would you look for? - A person in a particular role needs to have some qualities, skills and expertise..........
What is your expected salary? - Don’t jump at a figure when asked a question about expected salary. Put the ball back in interviewer’s court by asking them.........
Would you like to ask any questions? - When you are going for a job interview, go prepared. Try to find out the latest information about the company.........