Why is it difficult to gain a clear understanding of what the customer wants?

Options
- Problem of understanding
- Problem of documentation
- Problem of uncertainty
- Problem of issues.

CORRECT ANSWER : Problem of understanding

Discussion Board
Problem of understanding

It is difficult to gain a clear understanding of what the customer wants because:

Problems of scope: Users fail to define the boundary of the system
Problems of understanding: Users are not completely sure of what is needed.
Problems of volatility: The requirements change over the time.


Sapna Ambadkar 03-23-2017 03:21 AM

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