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Read the passage below and answer the questions following it.

Relating well to others means connecting with them to exchange information meaningfully and appropriately. If you consider how much of your day is devoted to dealing with others, you can readily understand why “relates well to others” is so often listed as a desired qualification in job descriptions. What enables you to relate well to others is interpersonal expertise. Here, we look at what constitutes a relationship. Then we explore the two skills that lead to interpersonal expertise: the ability to analyze a relationship so that you can navigate a productive course through it, and the ability to communicate at appropriate levels so that information is exchanged effectively.

A work organization is an integrated system that depends upon the interrelationship of the individuals who are part of it. That’s why it’s so important to the success of a company not only that all employees perform to the best of their abilities but also that they help others do the same.

1. Why is relating well to others at work an important quality?

a.) a lot of your time at work is spent dealing with co-workers, clients and others.
b.) to keep the atmosphere cordial
c.) to increase the productivity
d.) to ensure high morale

2. What does the success of an organization depend upon?

a.) all the employees should perform a the peak
b.) all the employees should help each other perform well
c.) all the employees are well qualified
d.) both a and b.

3. What are the skills that lead to interpersonal expertise?

a.) ability to analyze a relationship
b.) ability to communicate at appropriate levels
c.) helping each other improve the performance
d.) helping each other in understanding the work well
e.) all the above
f.) both a and b

ANSWER : both a and b

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