1) Who among the following suggested seven quality tools for controlling quality?
a. Juran
b. Kaoru Ishikawa
c. Dr. W. Edward Deming
d. Feigenbaum
Answer
Explanation
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ANSWER: Kaoru Ishikawa
Explanation: No explanation is available for this question!
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2) Fish bone diagram is also known as?
a. Cause and effect chart
b. Ishikawa diagram
c. Both a. and b.
d. None of the above
Answer
Explanation
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ANSWER: Both a. and b.
Explanation: No explanation is available for this question!
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3) Which award is presented to different organizations for quality and excellent performance by president of USA?
a. Malcolm Balbridge National Award
b. Dr. W. Edward Deming National Award
c. US Excellence Award
d. None of the above
Answer
Explanation
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ANSWER: Malcolm Balbridge National Award
Explanation: No explanation is available for this question!
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4) Relaxed ambiance for group participation is observed in which type of brain storming sessions?
a. structured sessions
b. unstructured sessions
c. both a. and b.
d. none of the above
Answer
Explanation
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ANSWER: unstructured sessions
Explanation: No explanation is available for this question!
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5) Which among the following depicts positive and negative relation between driving factor and performance factor?
a. Scatter diagram
b. histogram
c. check sheet
d. none of the above
Answer
Explanation
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ANSWER: Scatter diagram
Explanation: No explanation is available for this question!
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6) Which type of chart uses the rule of 20:80?
a. cause and effect chart
b. Pareto chart
c. fish bone diagram
d. control chart
Answer
Explanation
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ANSWER: Pareto chart
Explanation: No explanation is available for this question!
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7) Which of the following is the limitation of Quality circle?
a. higher cost
b. training time and cost
c. development of leadership
d. all of the above
Answer
Explanation
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ANSWER: training time and cost
Explanation: No explanation is available for this question!
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8) Waterfall method is observed in
a. product design and development
b. quality circle
c. brain storming
d. flow chart
Answer
Explanation
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ANSWER: product design and development
Explanation: No explanation is available for this question!
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9) What is meant by hitch hiking?
a. procedure of secret voting to select the most appropriate idea
b. enlisting ideas in specific format considering similarities
c. ideas suggested based on other ideas
d. none of the above
Answer
Explanation
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ANSWER: ideas suggested based on other ideas
Explanation: No explanation is available for this question!
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