Adding a new functionality that the client did not ask for but that makes the product easier to use, to make the client happy is

Options
- Gold plating
- Scope creep
- Alternatives Analysis
- Schedule Variance

CORRECT ANSWER : Gold plating

Discussion Board
Explanation-

Gold plating refers to intentionally adding the extra features or functions to the product which were not included in the product’s scope.

Sapna Ambadkar 03-17-2017 06:06 AM

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