Telephone operator CV sample - telephone operator CV formats / templates
Discussion
- RE: Telephone operator CV sample - telephone operator CV formats / templates -Shashank Chaturvedi (09/06/12)
Telephone operator CV sample
Bahadur Rana
Mobile No.: +919933******
samjj**@skyrocket.com
Telephone Operator
Objective
To be a Telephone Operator at an organization where my skills and experience will used and the rigorous responsibilities that comes with the job will instigate me to perform better.
Career Summary
-More than 2 years of answering, holding and transferring calls to various blocks and departments
-Experience of holding a place of telephone operator at International BPO
-Technically sound knowledge of modern computer applications along with fast typing speed
-Dealing with 2000-3000 mails daily
-Warm and friendly voice with fantabulous talking skills which proves to be an asset in answering calls
Skills
-Excellence in public relations and customer service (Voice Process)
-Profound knowledge of various departments which is very handy in solving queries of those who keep calling to ask some or the other thing
-Strong Analytical skills help in supervising call transfer section
-Profound knowledge of MS Office with typing speed of about 100 wpm
-Good interpersonal, efficient time management, and organizational skills
-Detail oriented with strong multi-tasking and negotiation skills
Personality Traits
-Persuasive & Team leader
-Warm, friendly and engaging personality
-Outstanding loyalty and commitment to the customers
-Ability to work hard and smart
-Ability to work for late hours with full efficiency
Employment/Training History
-Telephone Operator (2007 to 2010) KJKL Tyres
-Responsible for supervising call answer/transfer section
-In charge of answering calls and scheduling appointments
-Maintained a proper inventory and supervised transition of tools of various department through phone
-Performed billing tasks carefully
-Responsible for providing information on the services provided by organization on phone
Extracurricular
-Captain of College Women Cricket Team
-Head Girl of University for whole academic Session
-Lead college in various Inter School Debate Competitions and won prizes.
-Actively volunteered in seminars and fests organized in college and came out with flying colors.
Qualifications
-HSC (Science Stream) - 1992 (EFGH Board, New Delhi) - 91%
-SSC (PCM, English) - 1994 (EFGH Board, New Delhi) - 87%
-PGDM (Human Resource) - 2004, ASDF University of Management - 67%
Personal Details
Date of Birth: DD/MM/YYYY
Languages Known: Hindi, English, and German
Permanent Address: QWERTYUIOP
